Terms & Conditions

1. Nature of the Services

Salvation provides software solutions, technical consulting and digital platforms. We work hard to deliver the best possible software quality; however, services are provided "as is", without an absolute guarantee that they are free of technical errors beyond our control. We do commit to technical support to fix any defect that appears in our own software.

2. Intellectual Property

All source code, designs, logos and content on this website are the exclusive property of the Salvation Digital Ecosystem.

• Copying or reverse-engineering our code without written permission is strictly prohibited.
• Client rights in custom software projects are set out in a separate contract that defines ownership of the source code.

3. Consultations & Data Policy

When you request a free consultation or contact us, the information you provide (name, situation, nature of work) is treated with complete confidentiality. We use it only to understand the context of your consultation and give you the most accurate technical advice.

4. Support & Donations Policy

Financial contributions to support the team (as described on the Contact page) are voluntary contributions intended to strengthen the resilience of our technical staff and keep development going under current conditions. They are not a financial investment or a purchase of shares; they are support for the journey of sovereign digital transformation.

5. Prohibited Use

Our platforms and services may not be used for:

• Any illegal or destructive activities that violate local or international laws.
• Attempting to breach or disrupt the ecosystem's infrastructure.
• Using our software output in projects intended to harm society.

6. Limitation of Liability

Salvation is not responsible for any material or moral losses resulting from the client's misuse of the software delivered to them, or from force majeure (such as global internet outages, natural disasters or wars) that may affect the continuity of cloud services.

7. Amendments

We reserve the right to amend these terms at any time to keep pace with technical and legal developments. Amendments will be published here and take effect immediately upon publication.

8. Governing Law & Dispute Resolution

At the Salvation Digital Ecosystem, we believe in dialogue and partnership. Any dispute arising from the use of our services or the interpretation of these terms is handled as follows:

• Amicable settlement: Both parties commit to making every effort to resolve any disagreement amicably, through direct negotiation, within 30 days of it arising.
• Jurisdiction: If an amicable solution cannot be reached, the dispute shall be referred exclusively to the Palestinian courts.
• Legal reference: Palestinian law is the sole governing law for interpreting and enforcing this agreement, and our digital ecosystem and all its activities are fully subject to the laws and constitution of the State of Palestine.